Tagged With "SALE"

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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

JW104 ·
Try Smith Optics, too. They have a great pro program and I found them to be far more responsive than Oakley.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

ggammell ·
John Oliver had an interesting segment on Oakley and Luxottica last week. Oakley got into a pissing match with LensCrafters (owned by Luxottica) about pricing. Oakley took a serious hit after LensCrafters stopped carrying their frames. Luxottica then bought Oakley. You should really watch the interview of the Luxottica exec. Complete Bond villain.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Judero ·
I gave up on Oakley Standard Issue after they dropped the 8" SI duty boot. And Wiley X has better sunglasses that are 30% cheaper.
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Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Shadow45 ·
Posting this due to Oakley Government Sales failing at honoring their warranty. Incident: 170914-002351 I have a 6 month old pair of Oakley Shocktube glasses where one pin that holds one arm onto the frame has somehow fallen out. I called Oakley offering to buy another pin but they advised those pins are no longer carried and the Shocktube glasses are being discontinued. However, due to the excellent 2 year warranty my glasses are fully covered. I was advised all I needed to do was file a...
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

shadow93 ·
Their customer service sucks. I bought a quarter zip jacket from them on some pre black friday sale or some shit or another. I had a rip in the seam after just two washes. I emailed them and the process they sent me to get the thing replaced wasn't even worth the hassle. After a year the thing has like 4 seams that are jacked up from just the wash machine, literally zero hard or even medium use on the thing. Its just terrible. I love their sunglasses but their CS needs some serious overhaul.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

XTCBX ·
Rudy does.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

pira114 ·
One of the main reasons I've used Oakley SI is the Rx feature. I wear contacts, but always like to keep a set of clear and dark Rx lenses for my half jackets with me. Any of these other brands offer interchangeable lenses with Rx services? To date, I've never needed to use SI customer service, but would like to avoid issues in the future
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

XTCBX ·
Rudy Project is another great alternative. Lifetime warranty on their lenses. (I haven’t used it yet but know people who have, lenses get messed up, they send you replacements.)
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Moustache_6 ·
@LobsterClaw207 I've used many "ballistic" rated glasses over the years; Oakley, ESS, Wiley-X, Smith Optics, Gargoyles, and Edge Eyewear... Since 2015 the only brand I'll spend personal funds on is Edge Eyewear. The optical performance and protection is top of the line, but the price is significantly less than the competition. All glasses are independently certified to ensure compliance with ANSI Z87.1+ and the military ballistic MCEPS standards, each lens has an anti-scratch coating and...
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

LobsterClaw207 ·
I've been pissed off with Oakley lately too, but since I've been using them since 2005 I'm scared to jump ship to an unfamiliar brand. But I think it has to happen. Several iterations/versions of my M-Frames have had the lens coating just peel and chip off despite me taking pretty great and careful care of them. I've had Gascans and Fuel Cells and Frogskins too, all of which suffered lens damage from fairly light drops or bumps. Once it's scratched the coating starts to do the peel/fall...
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Battle Monkey ·
I’ve had the same issue with the lenses seeming to delaminate (probably due to sunscreen) You can buy replacements but it shouldn’t happen in the first place. Oakley puts on a pretty good dog and pony show at their post modern super villain lair in Orange County- they’ll show you how impact resistant the lenses are by shooting a ball bearing at the lense. They’ll demonstrate the distortion free optical purity of the lenses with a frickin’ laser, but at the end of the day they are cheap...
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Pat_E ·
This has been going on FOREVER with Oakley, it's nothing new. The flaking, peeling and everything else is old hat and they don't seem any closer to solving it. I certainly appreciate (and take advantage of) the SI discount and all, but without the CS behind it, it doesn't really translate into long term savings. I like the overall performance, but they need to step up to serving the demands of the mission profiles of this customer base, or back off completely.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

High Exposure ·
This ^^^^ So aggravating. The lenses just flake. I asked someone about it once. They said sunscreens dn bug spray causes the coating to get brittle and flake off. As for the scratches, I swear it feels like if I say the word beach the lenses scratch themselves. So annoying.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Shadow45 ·
Some excellent other brands posted here. I can't believe that someone here is not affiliated with Oakley enough to get their attention on the issues posted here. PAT_E nailed it above with that post.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

jcustisredux ·
I believe the delamination is caused by saltwater as well. My Revision replacement lenses have worked out well enough for the cost; I wear them every damn day.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Shadow45 ·
I spoke to Oakley again today regarding this issue in detail. To be completely honest they seem to not give a shit. Basically, I was informed that the benefit is the initial discount they bless us with. The discount only applies to the initial sale for qualified purchasers. If complete replacement is needed, the warranty will be based upon full RETAIL pricing at a 40% discount. My end total quote from Oakley was $98 not including shipping to resolve this issue under the "warranty" provided...
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

bodyarmorguy27 ·
I’ve had lenses delaminate right at wear the lenses touch my face. I agree probably to sunscreen. My Oakley’s used to last a lot longer and now they’re almost disposable gas station glasses. Shame because I like the Prizms.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Shadow45 ·
Nope, just a pin a little thicker than the end of a large paperclip. I plan on rigging them together somehow.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

shoobe01 ·
Not super familiar with this exact model, but is the pin something super specialised? Cause IME pretty much all glasses use one of about 6 sizes of screws or pins. I've got the full selection and they are cheap to get, so something like that repair that may be a way to go to bring the previous glasses back to operating trim. Also, if I didn't mention it there other month when it happened, the temple on my Wiley-X s cracked in half out of the blue. Contacted them and they do not sell...
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

tankersteve ·
Had decent luck with Revision, and some amazing customer service with Smith Optics. I bought a pair very gently used from a fellow LFer. After nearly 5 YEARS of wear, I noticed some odd bubbling on the lenses. I went to the Smith website and found out they had a lifetime warranty. I contacted them and sent them in. They informed me that they were a manufacturing defect, but they didn't carry my glasses anymore. They then gave me a code for a credit of $130 and said go pick a pair you like. I...
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

shoobe01 ·
Anymore, nowhere I know of. Got them off Amazon or eBay I am sure.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

shoobe01 ·
If you jerryrigging doesn't work well, ask and I'll toss a couple of each size of Official Glasses Pin in an envelope for you to try out.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Shadow45 ·
SHOOBE01, Where would one pick those up locally? Thanks!
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

Shadow45 ·
Just FYI, SHOOBE1 Hooked me up (thanks again!) with a bunch of multi-sized screws and I'm back up with the Oakleys. Apparently these can be purchased on Amazon, etc. However, if anyone needs some shoot me a PM so I can pay it forward.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

CRAMBONE ·
Luxottica blows a big one. I learned that last year when I sent in my RayBan driving glasses to have the lenses replaced. It took about 6 months before I got my glasses back. And it wasnt even the color lenses I wanted. And even with U.S. SI, Oakley has been going down hill. The prices have been creeping up, I replace lenses every year, and they drop models like a high school girl changes boy friends.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

PlasticMag ·
Went to Smith years ago after getting issued their Aegis glasses and never looked back. Also considering Rudy Project transition lenses but with the pro deal (~50% off), Smith is too good to pass up.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

arcticlightfighter ·
Went with the WileyX "Slay" for daily wear and patrol...much better price point, same optical clarity and overall quality is on par
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

jcustisredux ·
I seriously suggest just going with reolacements like Revision. My half-jackets have been going strong for five years now, with literally everyday wear, and only one set of replacements from Revision. Screw the Oakley hype and markup. They are a tool, but they aren't that damn valuable.
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Re: Attn: Oakley SI Government Sales- YOUR WARRANTY SUCKS

XTCBX ·
I had my local optometrist order me RayBan replacement lenses for my mirrored aviators (I look like SGT. Slaughter with my Smokey on FTW) and had them install them. It took a week to get the lenses and 3 min to put them in ($50). FYI if you need to do it again.
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