Sorry to hear about you as well.
I didn't need the blade. Fuck I don't need 98% of the shit I have but the knife looked cool and again, it was supporting a brother member. I probably wouldn't have bought anything if he wasn't here. Through Stalin's FB account I can see his posts which is now I heard about the laser engraver. The most amazing part is that there are only three of us who ask where are shit is every month or so. The rest of the numerous other guys praise him, his work and his flat out doggedness for not quitting with all of the set backs. GO TEAM!!!! Some asshole like to confront us but that usually goes poorly for them.
Like you, outside of this in the 14 years I've been here, besides Kami I had two problems but both were finally settled. I have gotten a metric fuckton of good deals here.